Browse the FAQ below to find the answers you need to create the perfect wedding website. If you have a question that you do not see the answer to, call our toll free help line 877-769-3836.

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General Information

How much time does it take to create a Wedding Website on Ourcompletewedding.com?

Your web site will be created instantly, as soon as you fill in the Free Trial Form (or the Order Form). The web site is immediately accessible for viewing on the internet.

Can I make changes to my Wedding Website whenever I want?

Yes. The package includes unlimited updates. You can update your site by logging in to your Control Panel. Changes can be made 24 hours a day, from anywhere in the world, and any change made in your Control Panel will take effect immediately.

What are the features that are included with my Wedding Website?

Please see the Features page for a detailed listing.

If I experience problems while I create or viewing my wedding website, where can I go for help?

Ourcompletewedding.com takes Customer Service seriously. You can contact us at any time by email (info@myevent.com), toll free at: 1-877-769-3836, or by live online chat.

Will I have advertising on my Website?

No. You will not have any advertising on your site.

Can my website be password protected?

Yes. You can password protect specific pages of your website, or you can create a single password for your entire website

Do I have to live in the United States to use ourcompletewedding.com?

No. You can purchase and use your Website from anywhere in the world. Payment must be made in U.S. currency.

Is the Control Panel secure?

Yes. The Control Panel has several security features built in to ensure that only someone who knows your password can make changes to your website. Of course, it is your responsibility to safeguard your account information and password. For more details, please see our Terms of Use Agreement.

How will I know when I have received an RSVP?

When a visitor to your site submits an online RSVP form, you will automatically receive an email with all the information that your guest supplied in the RSVP form. In addition, RSVP's are stored in the Control so they can be reviewed at your convenience.

What if I already have a separate online Wedding Gift Registry?

If you are already registered with an online retailer, you can include the direct link to their website on the Registry page of your Website.

Do I need my own internet service provider or website hosting account?

No. Ourcompletewedding.com provides you with the space required to host your website. We do not however provide you with internet access.

Cost Related Questions

How much does a Ourcompletewedding.com Website Cost ?

To see the cost of all the packages Click Here.

What forms of payment do you accept?

We accept Visa, Mastercard, and Money Orders.

How do I purchase and pay for my Website?

If you have already started a Free Trial, to purchase your website simply log in to your Control Panel, and click on "Purchase My Free Trial Website" to pay securely online. You can also call us toll free at 1-877-769-3836.

If you wish to skip the Free Trial, and you are ready to purchase your Ourcompletewedding.com Website immediately, click on the "Order" link, and follow the simple instructions to setup your site, and pay securely.

Your Photos

How Many photos can I post on my Website?

Your website can have up to 100 albums and 1000 photos. We provide you with the following:

Various other photos throughout the website.

How do I get my pictures on my Website?

The Control Panel has an easy to use tool which allows you to transfer your image files from your computer to your website. Photos can also be sent to us by email. For detailed instructions regarding your photos, please click here.

Can I update my photos at any time?

Yes. You can Add, Replace or Delete photos from your Slideshow or anywhere throughout the website at any time using the Control Panel.

What types of image files can be uploaded?

The following formats can be uploaded to your website:

.jpg's
.gif's
.png's

Website Address

How will my guests find my Website?

When you sign up for your Wedding Website, you will receive a "welcome email". The email will confirm your new website address which you have chosen. Your website address will look like this:
www.yourname.Ourcompletewedding.com

The best way to inform your guests of your new website address is to print your website address either directly on your invitations, or on a separate card which is inserted in the envelope with the invitations.

Can I have my own Domain name (www.myname.com)?

Yes. ourcompletewedding.com can supply you with your very own Domain Name. Your own personal Domain Name will look like this:
www.yourname.com

The fee to register your own Domain Name is $25 for one year, and $49 for 3 years. If you would like to order your own Domain Name, please click on the order button in your control panel.

What if I have already registered a Domain Name?

You can easily use your own existing domain name with your Ourcompletewedding.com Website. To forward your own Domain Name to your Ourcompletewedding.com Website, notify us that you are forwarding your Domain Name, and set your DNS to the following:

ns1.myevent.com
ns2.myevent.com

No index page is necessary. The vendor that registered your Domain Name for you should be able to do this for you. If you have any questions please contact us.